House Of Hakka (referred to as "we", "us", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including online ordering provided by iOrders Technology Services Inc.

1. Collection of Personal Information

We collect personal information to provide and improve our services. This includes:

Account Information: Name, phone number, email address, hashed password, IP address, and device identifier.
Order Information: Order details, physical address for delivery, payment information (processed by secure payment processors).
Communication Information: Any information you provide when contacting us for support or inquiries.
Usage Information: Information collected through cookies and similar technologies, including IP address, browser type, pages visited, and device information.

2. Use of Personal Information

We use your personal information for the following purposes:

Account Management: To administer your account and verify your identity.
Order Processing: To process and deliver your orders.
Communication: To send you updates, marketing materials, and notifications about changes to our services.
Security: To protect against fraud and unauthorized access.
Marketing: To send you promotional materials and other information that may be of interest to you. You have the right to opt out of receiving marketing communications by informing us at any time.

3. Disclosure of Personal Information

We may disclose your personal information to:

Service Providers: Third-party vendors, including iOrders Technology Services Inc., for order processing and delivery.
Legal Compliance: Authorities if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement technical and organizational measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

You have the right to access, update, and correct your personal information. You may also withdraw your consent for certain uses of your information, subject to legal and contractual restrictions.

8. CASL Compliance

We comply with the Canadian Anti-Spam Legislation (CASL). You may unsubscribe from our marketing communications at any time by following the instructions in the communication or contacting us directly.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website, and your continued use of our services constitutes your acceptance of any changes.

10. Contact Information

For any privacy-related inquiries or to access your personal information, please contact us at:

House Of Hakka
Email: [email protected]
Address:105 21st St E Unit 7, Saskatoon, SK S7K 0B3, Canada
Phone: +1 306-952-1114

Privacy Policy